1. Information We Collect
When you engage with us, we may collect the following information:
• Personal details: Name, email address, phone number, company/organization details, country.
• Project details: Content requirements, reference materials, Assignment brief and instructions.
• Payment information: Transaction screen shot (we do not store any credit/debit card information).
2. How We Use Your Information
We use the collected information to:
• Provide and deliver requested academic content writing services.
• Communicate about project updates, revisions, and support.
• Process payments.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.
3. Confidentiality of Client Data
• All project-related materials, briefs, and communication shared with us remain strictly confidential.
• We will not disclose, resell, or reuse your project details, unless required by law.
• Completed work will not be published or shared publicly without your written consent, except anonymized samples if mutually agreed.
4. Data Security
We take appropriate technical and organizational measures such as using end-to-end encryption to protect your personal and project-related information from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell or rent your information. Your data may only be shared with:
• Trusted third-party service providers (e.g., payment gateways) necessary to deliver our Services.
• Legal authorities, if required to comply with applicable laws, regulations, or legal processes.
6. Data Retention
• Personal and project-related data will be retained only as long as necessary to fulfill the purpose of collection and comply with legal obligations.
• Clients may request deletion of their data by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
• Access, update, or correct your personal information.
• Request deletion of your data.
• Opt out of non-essential communications.
• Withdraw consent for data processing.
To exercise these rights, contact us at +91 99031 49805.
8. Updates to this Policy
We may need to update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: info@novelish.co.in
📞 Phone: +91 99031 49805